Privacy policy

Effective Date: 18/07/24

Introduction

At DreamMural, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you use our website and services. By using DreamMural, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

1.1 Personal Information

Contact Information: Name, email address, phone number, and mailing address.
Account Information: Username, password, and other information needed to access your account.
Payment Information: Credit card details, billing address, and transaction history.
Dream Submissions: Descriptions, images, and other content you provide related to your dreams.

1.2 Non-Personal Information

Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and the time and date of your visit.
Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1 Providing and Improving Our Services

To process your orders and deliver products and services.
To personalise your experience and provide customer support.
To improve our website, services, and product offerings.

2.2 Communication

To send you order confirmations, updates, and promotional materials.
To respond to your inquiries and provide customer support.

2.3 Legal and Security Purposes

To comply with legal obligations and protect our rights.
To prevent fraud, abuse, and other harmful activities.

3. How We Share Your Information

We do not sell your personal information. We may share your information with third parties in the following circumstances:

3.1 Service Providers

We share information with third-party service providers who assist us in operating our website, processing payments, delivering products, and providing customer support.

3.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Your Choices and Rights

4.1 Access and Update Information

You can access and update your personal information by logging into your account or contacting us directly.

4.2 Marketing Communications

You can opt-out of receiving promotional emails by following the unsubscribe instructions in those emails. Even if you opt out, we may still send you non-promotional emails related to your account or orders.

4.3 Cookies and Tracking Technologies

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our website

5. Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our services after any changes to this Privacy Policy will constitute your acknowledgment of the changes and your consent to abide and be bound by the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: help@dreammural.com